FAQ
Fair questions
Is the preview really free?
Yes. Upload your photos and watch a watermarked preview with the opening of the song — no credit card, no commitment. You only pay if you want the full film.
How fast is it?
Your preview takes a couple of minutes. The full film is typically ready within the hour after you order, and we email you the moment it's done.
Do you animate faces?
Gently, and respectfully. We add subtle, true-to-life motion — a smile that lifts, hair in a breeze. We never distort faces, change identities, or put words in anyone's mouth.
What happens to my photos?
Your photos stay private to your project. We use them only to make and support your film, and you can ask us to delete them anytime — one email starts the deletion request.
Is the song really about them?
Yes. The lyrics are written from what you tell us — their name, your memories, your words. It's composed and performed with the same generation technology modern studios use, guided by your story. That's why your whole film costs a fraction of the $199 a custom song alone runs elsewhere, and takes minutes instead of weeks.
What if I don't like it?
You'll have watched your preview before paying, so you'll know exactly what you're buying. And every order still carries a 30-day money-back guarantee, no questions asked.
Can other family members add photos?
The flow is built for one person — that's what makes it fast. If family texts you photos, just add them to your upload.
What exactly do I get?
The finished film in full HD with no watermark, the complete song, a private gift page link, and downloads you keep forever. One-time payment, no subscription.